CONTACT US

CONTACT US

Thank you for visiting HandPrint.

If you have questions about a product, your order, delivery, returns, or refunds, please contact our customer support team.

To help us assist you more efficiently, please include:

Your order number, if applicable;
The email address used to place your order;
The name or URL of the product concerned; and
A clear description of your question or issue.
For damaged, defective, incorrect, or incomplete items, please include clear photographs or videos where available.

Customer Service Email:
service@naturexcraft.com

Our support team will respond as soon as reasonably possible during business days.

For return-related questions, please contact us before sending any item back. Do not send returns to the registered office or to an address shown on the original package unless our customer service team specifically instructs you to do so.

COMPANY INFORMATION

Brand: HandPrint

Website Operator and Legal Business Name:
ORGEN TECHNOLOGY GROUP LIMITED

Registered Office:
RM 704, 7/F., TOWER A,
NEW MANDARIN PLAZA,
14 SCIENCE MUSEUM ROAD,
TSIM SHA TSUI, HONG KONG

The registered office is not a return address. The correct return address will be provided after a return request has been reviewed and authorized.